Shipping policy
Shipping Policy
Everything you need to know about our worldwide delivery
Worldwide Delivery
We ship to over 100 countries using trusted international courier partners (DHL, FedEx, UPS, EMS). Every order is packed with care to ensure your purifier or kit arrives in perfect condition.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Customs documentation is prepared by our logistics team to avoid delays.
Shipping Costs & Free Delivery
Free Express Shipping on all orders over $99 (to 60+ eligible countries). For orders below $99, a flat rate of $14.99 applies worldwide. Remote area surcharges may apply; we will inform you before dispatch.
Estimated Transit Times
USA, UK, Europe: 5–8 business days | Middle East, Asia: 4–7 business days | Africa, South America: 7–12 business days | Oceania: 6–10 business days
Tracking
Once shipped, you'll receive a tracking number by email. Track your order 24/7 on our website or the courier's portal.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees. These charges are the buyer's responsibility. Shree Bala JI is not liable for any additional costs incurred at customs.
Lost or Damaged Shipments
If your package is lost in transit or arrives damaged, contact us within 48 hours of delivery. We will resend your order or issue a full refund after investigation.
Returns & Exchanges
We accept returns within 30 days of delivery. The item must be unused, in original packaging. Return shipping is at the buyer's expense unless the product is defective or an error occurred on our part.